Closing the loop
On innovative aligned business models
I finally caved. And I admit I am thoroughly impressed by Fathom and enjoying my 30-day trial of their notetaker, particularly the advanced AI features that turn meeting transcripts into remarkably accurate and useful action items or Q&A summaries. AI notetakers are not new but the technology may have reached an inflection point toward ubiquitous use. As an investor, I always have to look for these inflection points and ask myself why a new product or behavior is susceptible to broad and scalable adoption due to the availability of new or improved technology.
Because FullCircle invests primarily in workers and ways to structurally alter the composition of the workforce, technology often remains an enabler, not a replacement. This is especially true in labor-intensive sectors (healthcare, teaching, hospitality) where workers can’t simply be automated away and a tech-enabled service is not sufficiently scalable to warrant a venture investment. In these cases, new distribution channels or an innovative business model can be critical success factors that create an inflection point for existing technology.
Lately I have become increasingly interested in software applications sold to intermediaries in industries in need of innovative (often more aligned) business models or where the use of technology can unlock previously-untapped, defensible supply or distribution channels. Staffing agencies seem to be a prime candidate. If you are working on innovative solutions in that space, please email me here and/or fill out this form. I look forward to hearing from you!